Support

We've got your back.

Most answers are in the docs. If you're stuck, open a ticket on our Discord and we'll help you get running.

Open a Discord ticketTroubleshooting

When you open a ticket, send

  1. Your Tebex transaction ID
  2. Your framework: QB-Core, Qbox or Meteo
  3. The lines from the panel console (journalctl -u piximy-panel -n 50)
  4. The [Piximy Connect] lines from your server console

Downloads and transfers

Your purchase is linked to the Cfx.re account you bought with. Download it again any time from the Cfx.re Portal under your purchased assets. Your server must use a license key from that same account.

Licence

One licence covers one FiveM server. piximy-connect is protected by Cfx.re Asset Escrow and only runs on servers whose license key belongs to the buying Cfx.re account. Its config.lua stays open for you to edit.

You may not resell, share, reupload or leak any part of the product, remove the copyright lines, or try to unlock the protected files. Breaking these terms ends the licence without refund.

Refunds

You get digital files straight away, so purchases are final once downloaded. If the product doesn't work on a supported setup and we can't fix it, contact us on Discord and we'll make it right.

Payments are handled by Tebex, the official Cfx.re monetization partner. Piximy Framework is not affiliated with Rockstar Games, Take-Two Interactive or Cfx.re.